NSG | Aidan Finn, IT Pro

Enabling NSG Traffic Analytics Fails

This post will deal with a scenario where you get this error when attempting to enable NSG Traffic Analytics with a Log Analytics Workspace:

Failed to save flow log settings

Failed to update flow logs settings for ‘NSG-NAME’. Error: An error occurred..

NSG Traffic Analytics

I work mostly in Azure networking these days. My customers are typically larger enterprises that are focused on governance and security. When you build Azure network architecture for these kinds of organisations, the networks have many pieces to make micro-segmented security a reality. And that means you need to be able to troubleshoot NSG rules and routing. I find the troubleshooting tools in Network Watcher to be useless. Instead, I use:

My own understanding to make up a mental map of the effective routes for the subnet – because this is missing in Azure unless you have an allocated VM NIC in that subnet (often the case)
Azure Firewall’s logs
NSG Traffic Analytics logs in a Log Analytics Workspace

In my architecture, there is a single, central Log Analytics Workspace that is in a different subscription to the virtual networks/NSGs. And this is where the problem is rooted.

Symptoms

When you attempt to enable Traffic Analytics you get the above error. Interestingly, if you only attempt to enable NSG Flow Logs (data logged to storage account) there is no problem. So the issue is related to getting the Workspace configured as a part of the solution (NSG Traffic Analytics).

The Problem & Fix

The problem is that the Microsoft.Network resource provider must be enabled in the subscription that the Workspace is located in. In my case, as I said, I have a dedicated management subscription so there are no network resources to require/enable that resource provider automatically.

If you go to Subscriptions > Resource Providers in the Azure Portal, you can enable the provider there. Wait (no more than 15 minutes) and things should be OK then.

Thanks to Dalan in Azure Networking for helping fix this one!

How to Troubleshoot Azure Routing?

This post will explain how routing works in Microsoft Azure, and how to troubleshoot your routing issues with Route Tables, BGP, and User-Defined Routes in your virtual network (VNet) subnets and virtual (firewall) appliances/Azure Firewall.

Software-Defined Networking

Right now, you need to forget VLANs, and how routers, bridges, routing switches, and all that crap works in the physical network. Some theory is good, but the practice … that dies here.

Azure networking is software-defined (VXLAN). When a VM sends a packet out to the network, the Azure Fabric takes over as soon as the packet hits the virtual NIC. That same concept extends to any virtual network-capable Azure service. From your point of view, a memory copy happens from source NIC to destination NIC. Yes; under the covers there is an Azure backbone with a “more physical” implementation but that is irrelevant because you have no influence over it.

So always keep this in mind: network transport in Azure is basically a memory copy. We can, however, influence the routing of that memory copy by adding hops to it.

Understand the Basics

When you create a VNet, it will have 1 or more subnets. By default, each subnet will have system routes. The first ones are simple, and I’ll make it even more simple:

Route directly via the default gateway to the destination if it’s in the same supernet, e.g. 10.0.0.0/8
Route directly to Internet if it’s in 0.0.0.0/0

By the way, the only way to see system routes is to open a NIC in the subnet, and click Effective Routes under Support & Troubleshooting. I have asked that this is revealed in a subnet – not all VNet-connected services have NICs!

And also, by the way, you cannot ping the subnet default gateway because it is not an appliance; it is a software-defined function that is there to keep the guest OS sane … and probably for us too 😊

When you peer a VNet with another VNet, you do a few things, including:

Instructing VXLAN to extend the plumbing of between the peered VNets
Extending the “VirtualNetwork” NSG rule security tag to include the peered neighbour
Create a new system route for peering.

The result is that VMs in VNet1 will send packets directly to VMs in VNet2 as if they were in the same VNet.

When you create a VNet gateway (let’s leave BGP for later) and create a load network connection, you create another (set of) system routes for the virtual network gateway. The local address space(s) will be added as destinations that are tunnelled via the gateway. The result is that packets to/from the on-prem network will route directly through the gateway … even across a peered connection if you have set up the hub/spoke peering connections correctly.

Let’s add BGP to the mix. If I enable ExpressRoute or a BGP-VPN, then my on-prem network will advertise routes to my gateway. These routes will be added to my existing subnets in the gateway’s VNet. The result is that the VNet is told to route to those advertised destinations via the gateway (VPN or ExpressRoute).

If I have peered the gateway’s VNet with other VNets, the default behaviour is that the BGP routes will propagate out. That means that the peered VNets learn about the on-premises destinations that have been advertised to the gateway, and thus know to route to those destinations via the gateway.

And let’s stop there for a moment.

Route Priority

We now have 2 kinds of route in play – there will be a third. Let’s say there is a system route for 172.16.0.0/16 that routes to virtual network. In other words, just “find the destination in this VNet”. Now, let’s say BGP advertises a route from on-premises through the gateway that is also for 172.16.0.0/16.

We have two routes for the 172.16.0.0/16 destination:

System
BGP

Azure looks at routes that clash like above and deactivates one of them. Azure always ranks BGP above System. So, in our case, the System route for 172.16.0.0/16 will be deactivated and no longer used. The BGP route for 172.16.0.0/16 via the VNet gateway will remain active and will be used.

Specificity

Try saying that word 5 times in a row after 5 drinks!

The most specific route will be chosen. In other words, the route with the best match for your destination is selected by the Azure fabric. Let’s say that I have two active routes:

16.0.0/16 via X
16.1.0/24 via Y

Now, let’s say that I want to send a packet to 172.16.1.4. Which route will be chosen? Route A is a 16 bit match (172.16.*.*). Route B is a 24 bit match (172.16.1.*). Route B is a closer match so it is chosen.

Now add a scenario where you want to send a packet to 172.16.2.4. At this point, the only match is Route A. Route B is not a match at all.

This helps explain an interesting thing that can happen in Azure routing. If you create a generic rule for the 0.0.0.0/0 destination it will only impact routing to destinations outside of the virtual network – assuming you are using the private address spaces in your VNet. The subnets have system routes for the 3 private address spaces which will be more specific than 0.0.0.0:

168.0.0/16
16.0.0/12
0.0.0/8
0.0.0/0

If your VNet address space is 10.1.0.0/16 and you are trying to send a packet from subnet 1 (10.1.1.0/24) to subnet 2 (10.1.2.0/24), then the generic Route D will always be less specific than the system route, Route C.

Route Tables

A route table resource allows us to manage the routing of a subnet. Good practice is that if you need to manage routing then:

Create a route table for the subnet
Name the route table after the VNet/subnet
Only use a route table with 1 subnet

The first thing to know about route tables is that you can control BGP propagation with them. This is especially useful when:

You have peered virtual networks using a hub gateway
You want to control how packets get to that gateway and the destination.

The default is that BGP propagation is allowed over a peering connection to the spoke. In the route table (Settings > Configuration) you can disable this propagation so the BGP routes are never copied from the hub network (with the VNet gateway) to the peered spoke VNet’s subnets.

The second thing about route tables is that they allow us to create user-defined routes (UDRs).

User-Defined Routes

You can control the flow of packets using user-defined routes. Note that UDRs outrank BGP routes and System Routes:

UDR
BGP routes
System routes

If I have a system or BGO route to get to 192.168.1.0/24 via some unwanted path, I can add a UDR to 192.168.1.0/24 via the desired path. If the two routes are identical destination matches, then my UDR will be active and the BGP/system route will be deactivated.

Troubleshooting Tools

The traditional tool you might have used is TRACERT. I’m sorry, it has some use, but it’s really not much more than PING. In the software defined world, the default gateway isn’t a device with a hop, the peering connection doesn’t have a hop, and TRACERT is not as useful as it would have been on-premises.

The first thing you need is the above knowledge. That really helps with everything else.

Next, make sure your NSGs aren’t the problem, not your routing!

Next is the NIC, if you are dealing with virtual machines. Go to Effective Routes and look at what is listed, what is active and what is not.

Network Watcher has a couple of tools you should also look at:

Next Hop: This is a pretty simple tool that tells you the next “appliance” that will process packets on the journey to your destination, based on the actual routing discovered.
Connection Troubleshoot: You can send a packet from a source (VM NIC or Application Gateway) to a certain destination. The results will map the path taken and the result.

The tools won’t tell you why a routing plan failed, but with the above information, you can troubleshoot a (desired) network path.

Locking Down Network Access to the Azure Application Gateway/Firewall

In this post, I will explain how you can use a Network Security Group (NSG) to completely lock down network access to the subnet that contains an Azure Web Application Gateway (WAG)/Web Application Firewall (WAF).

The stops are as follows:

Deploy a WAG/WAF to a dedicated subnet.
Create a Network Security Group (NSG) for the subnet.
Associate the NSG with the subnet.
Create an inbound rule to allow TCP 65503-65534 from the Internet service tag to the CIDR address of the WAG/WAF subnet.
Create rules to allow application traffic, such as TCP 443 or TCP 80, from your sources to the CIDR address of the WAG/WAF
Create a low priority (4000) rule to allow any protocol/port from the AzureLoadBlanacer service tag to the CIDR address of the WAG/WAF
Create a rule, with the lowest priority (4096) to Deny All from Any source.

The Scenario

It is easy to stand up a WAG/WAF in Azure and get it up and running. But in the real world, you should lock down network access. In the world of Azure, all network security begins with an NSG. When you deploy WAG/WAF in the real world, you should create an NSG for the WAG/WAF subnet and restrict the traffic to that subnet to what is just required for:

Health monitoring of the WAG/WAF
Application access from the authorised sources
Load balancing of the WAG/WAF instances

Everything else inbound will be blocked.

The NSG

Good NSG practice is as follows:

Tiers of services are placed into their own subnet. Good news – the WAG/WAF requires a dedicated subnet.
You should create an NSG just for the subnet – name the NSG after the VNet-Subnet, and maybe add a prefix or suffix of NSG to the name.

Health Monitoring

Azure will need to communicate with the WAG/WAF to determine the health of the backends – I know that this sounds weird, but it is what it is.

Note: You can view the health of your backend pool by opening the WAG/WAF and browsing to Monitoring > Backend Health. Each backend pool member will be listed here. If you have configured the NSG correctly then the pool member status should be “Healthy”, assuming that they are actually healthy. Otherwise, you will get a warning saying:

Unable to retrieve health status data. Check presence of NSG/UDR blocking access to ports 65503-65534 from Internet to Application Gateway.

OK – so you need to open those ports from “Internet”. Two questions arise:

Is this secure? Yes – Microsoft states here that these ports are “are protected (locked down) by Azure certificates. Without proper certificates, external entities, including the customers of those gateways, will not be able to initiate any changes on those endpoints”.
What if my WAG/WAF is internal and does not have a public IP address? You will still do this – remember that “Internet” is everything outside the virtual network and peered virtual networks. Azure will communicate with the WAG/WAF via the Azure fabric and you need to allow this communication that comes from an external source.

In my example, my WAF subnet CIDR is 10.0.2.4/24:

Application Traffic

Next, I need to allow application traffic. Remember that the NSG operates at the TCP/UDP level and has no idea of URLs – that’s the job of the WAG/WAF. I will use the NSG to define what TCP ports I am allowing into the WAG/WAF (such as TCP 443) and from what sources.

In my example, the WAF is for internal usage. Clients will connect to applications over a VPN/ExpressRoute connection. Here is a sample rule:

If this was an Internet-facing WAG or WAF, then the source service tag would be Internet. If other services in Azure need to connect to this WAG or WAF, then I would allow traffic from either Virtual Network or specific source CIDRs/addresses.

The Azure Load Balancer

To be honest, this one caught me out until I reasoned what the cause was. My next rule will deny all other traffic to the WAG/WAF subnet. Without this load balancer rule, the client could not connect to the WAG/WAF. That puzzled me, and searches led me nowhere useful. And then I realized:

A WAG/WAF is 1+ instances (2+ in v2), each consuming IP addresses in the subnet.
They are presented to clients as a single IP.
That single IP must be a load balancer
That load balancer needs to probe the load balancer’s own backend pool – which are the instance(s) of the WAG/WAF in this case

You might ask: isn’t there a default rule to allow a load balancer probe? Yes, it has priority 65001. But we will be putting in a rule at 4096 to prevent all connections, overriding the 65000 rule that allows everything from VirtualNetwork – which includes all subnets in the virtual network and all peered virtual networks.

The rule is simple enough:

Deny Everything Else

Now we will override the default NSG rules that allow all communications to the subnet from other subnets in the same VNet or peered VNets. This rule should have the lowest possible user-defined priority, which is 4096:

Why am I using the lowest possible priority? This is classic good firewall rule practice. General rules should be low priority, and specific rules should be high priority. The more general, the lower. The more specific, the higher. The most general rule we have in firewalls is “block everything we don’t allow”; in other words, we are creating a white list of exceptions with the previously mentioned rules.

The Results

You should end up with:

The health monitoring rule will allow Azure to check your WAG/WAF over a certificate-secured channel.
Your application rules will permit specified clients to connect to the WAG/WAF, via a hidden load balancer.
The load balancer can probe the WAG/WAF and forward client connections.
The low priority deny rule will block all other communications.

Job done!

Azure-to-Azure Site Recovery Fails – Connection Cannot Be Established

In this post, I’ll explain how to fix the following errors when you attempt to replicate an Azure virtual machine from one Azure Region to another:

Error 151072: Connection cannot be established to Azure Site Recovery service endpoints.

And:

Error 539: The requested action couldn’t be performed by the ‘A2A’ Replication Provider.

The Cause

A2ASR (the abbreviation of the ASR service for Azure VMs) uses an extension (guest OS agent) called the Mobility Service to migrate disk contents from a source virtual machine to a target (secondary) region (or DR site). The Mobility Service is using the networking of the virtual machine to talk the ASR endpoints in the secondary region. That traffic is therefore going over the NIC and virtual network of the VM, and then to the target region via the Azure backbone.

if you have restricted outbound traffic for your virtual machines, then you might have blocked this traffic:

Third party firewall appliances
Using Network Security Groups (NSGs), as I documented here

The Fix

Woops! Don’t worry, you’ve already created exceptions to allow your virtual machine to boot up. You can create more exceptions to allow the virtual machines to talk to the ASR endpoints (see the below screenshot). Let’s imagine that I am replicating from North Europe to West Europe.

I’ll need at least one set of rules, enabling outbound traffic from my VNet/NICs in the source region, North Europe, to the two IP addresses of the target region, West Europe.

I will also have to enable inbound traffic from my target region, West Europe, to my destination region, North Europe. Why? Isn’t all my traffic going from North Europe to West Europe? That’s true – now. But if you failover to West Europe, you will need to reverse replication afterwards, so you might as well get things right now.

A Script

It all looks messy at first. It probably isn’t too bad. But if you’d like to deploy a canned script to update NSGs, you can. Microsoft has shared a script that you can run. You will need a few pieces of information:

NSG name
NSG resource group name
Subscription ID
Source region
Target region

Run the script (it will prompt you to log in) from source to target, and then reverse the details, treating the target as the source, and vice versa with the NSG(s) in the DR site.

Where’s the Service Tags?

Storage accounts and Azure SQL all have service accounts, but ASR does not. I believe that ASR should have service tags to avoid all of this IP messiness. If you agree, vote here, or forever stay quiet on the subject.

Was This Kind of Information Useful?

If you found this information useful, then imagine what 2 days of training might mean to you. I’m delivering a 2-day course in Amsterdam on April 19-20, teaching newbies and experienced Azure admins about Azure Infrastructure. There’ll be lots of in-depth information, covering the foundations, best practices, troubleshooting, and advanced configurations. You can learn more here.