Tag: Service Manager

Microsoft Application Approval Workflow Available for Download

Just arrived in my inbox: The Microsoft Solution Accelerators Team is pleased to announce that Microsoft Application Approval Workflow is now available for download!  The Application Approval Workflow (AAW) takes an application request submitted through the System Center 2012 Configuration Manager Application Catalog and transforms it into a System Center 2012 – Service Manager service…

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Service Manager 2012 “Service Ticketing”

Import Management Packs Service Manager CMDB can become aware of your environment from OpsMgr if: You import MP in OPsMgr AND import MP in Service Manager ConfigMgr data is pulled in, including primary devices for users AD Orchestrator runbooks are also importable: LOB and 3rd party management tools Other options: Import files Write/buy 3rd party…

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System Center 2012 Technical Documentation Downloads

Smell that?  We’re getting close to release!  Microsoft has released a bunch of technical documentation downloads for System Center 2012: Technical Documentation Download for System Center 2012 – Operations Manager Technical Documentation Download for System Center 2012 – Virtual Machine Manager System Center 2012 Configuration Manager Technical Documentation Download for System Center 2012 – Orchestrator…

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Application Catalog Is The Killer Feature In System Center 2012 Configuration Manager

I deliberately picked the Application Catalog as the focal point of my demo/presentation at the System Center 2012 launch events in Dublin and Belfast because it shows how System Center 2012 recognises that IT services must change to empower the user and embrace IT controlled/secured/audited automation. The Past SMS 2003 was the first “System Center”…

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