One of the guys in the office is going to be working from home a bit over the next while and called in today asking that his desk phone be forwarded to his mobile. Fair enough. Reception asked me to do it as I walked in today. I sat down and tried it. A recurring thought came to mind: Why are all desk phones that I see based on software that was obviously written by someone disconnected from humanity and in the 1950’s with punch cards in mind? In the end I gave up. Someone else had a go and gave up too. We had to call in a phone support engineer to get the damn thing to do a simple call forward operation. After playing Twister with the phone’s keypad and hitting combinations that would make Mortal Kombat look simple the issue was finally sorted out.
Isn’t it about time that phones joined us in the 21st century?