I keep finding funnies with the HP Insight Manager agents. I deployed a HP DL380 G5 server on Friday but a funny appeared on Saturday that I’ve not been able to diagnose. SNMP availability keeps appearing with a warning in the Health view for the server with no associated alert. I found a warning in Event Viewer related to a HP iSCSI agent and I though it was that. I disabled it and the alert returned an hour later. Armed with some time stamps I trawled through the server. The HP logs showed a healthy server.
However the Operations Manager log for the agent showed the health scripts weren’t able to pull the performance metrics from the HP (Broadcom) NC multifunction NIC driver. The time stamp matches the health status change.
The only thing I can think of to resolve it is to upgrade the driver. The server in question is located remotely so I’ll not be able to do the upgrade until I am onsite. The latest PSP (8.0) seems to include an older driver. I’d upgraded the agents to 8.1 to resolve other issues so I guess there might be a problem with the older NIC driver?
Jeez, I wish HP’s developers would do a better job. There’s this, the raft of SIM errors I’ve encountered a few weeks ago and the scandal with the Intel drivers on AMD computers that screwed up Windows Service Packs recently. Is HP quality control is slipping?