I’m naming names now. I have no care or concern for the guilty.
I was promised a call by BT Ireland’s Customer "Care" from a manager called "Liz Byrne". That was supposed to take place last Monday. No call was ever received.
I arrived home on Friday to find that I received a bill from Eircom for a landline and broadand subscription. I never made any contact with them (they’d be the last people I’d use for broadband for price reasons). So, they either goofed up or someone (probably a door-to-door sales agent) committed a fraudulent act.
I immediately called Eircom. Their systems were "down for maintenance" and no one could help. Maybe I should call back on Monday.
Enough is enough! I’ve just lodged a formal complaint with ComReg, the telecoms regulator. Eircom had better get my service returned back to BT with no service interruptions or else:
- My solicitor will be getting a call to start actions for (a) for lost earnings and (b) Eircom entering me into a contract without my knowledge
- I will be calling the Gardai (the police) to report a case of identity fraud that implicates Eircom.
I must dig up contact details for an old housemate. She’s a journalist now 🙂
I am not one to me messed with. I will be getting to the bottom of this and the person(s) responsible will face the music, one way or another.