KB2956569 – Degraded Integration Services Message For Linux Guests

MIcrosoft has posted an article for when the Hyper-V management console may display messages that indicate that the integration services (integration components) of a non-Windows guest are degraded and no formal support will be provided unless the integration services are updated.

You may see errors such as:



According to Microsoft the cause is:

The various messages shown in the symptoms section occur because the non-Windows guest integration services may not always have the code to interoperate with the latest Hyper-V protocols. This is due to the fact that Windows release cycles are not in sync with the release cycles of other operating systems. As a hypothetical example, the latest Red Hat Enterprise Linux (RHEL) release may ship in January but the latest Windows release may ship in the following September. Between January and September, the Windows team may upgrade the Hyper-V protocols due to which the RHEL release shipped in January may have integration components that were written based on earlier Hyper-V protocols. Now, when a user tries to run an older RHEL release as a virtual machine on a newer Windows release then they may observe messages suggesting that the RHEL integration components are degraded.

The resolution is a doozie:

Users are hereby advised to ignore all messages and warnings that seem to indicate that no technical support will be provided because integration services for a non-Windows guest virtual machine are degraded. Microsoft will provide technical support even if when such messages are visible while running supported non-Windows guests on Hyper-V.

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