Citrix XenApp Monitoring Management Pack For System Center Operations Manager – Import Fails

I’ve been doing some on-site work this week with System Center Operations Manager.  The customer has some XenApp servers they wanted to monitor them.  Due to lockdowns, we had to do manual agent installations (with approval done in the OpsMgr console).  The management pack is a free download from Citrix via the MyCitrix site.  We also found the management pack files in a subfolder on the root of ISO.  The import failed with this error:

Citrix Presentation Server Management Pack could not be imported.

If any management packs in the import list are dependent on this management pack, the installation of the dependant management packs will fail.

The requested management pack was invalid. See inner exception for details. Parameter name: managementPack.

The solution is simple enough.  Increase the size of the OperationsManager database transaction log file from 100MB to 1,000MB, and then reattempt the import.  It worked for me.

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