Office 365 Service Request Wizard

Here’s a post to help you find the Service Request Wizard for Office365.  I wasn’t able to find it when I needed it.

I was on the beta for Office 365 and I couldn’t remember my password.  I had only 1 account.  And then I found the chicken/egg scenario where I had to contact an administrator (me) to reset my password.  Otherwise I could contact support via some hyperlink.  There was a link to open a service request but that only gave me phone numbers … sorry but I’ve had very bad experiences with consumer support via the phone.  I could not find a service request contact form.

Via Twitter, Paul Iddon told me of the Service Request Wizard.  That gives me exactly what I would have needed – I managed to guess my password so I no longer needed help.  But thanks to Paul anyway!

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