I cannot believe the contempt that your company has for its customers.
Here’s some reading for you:
- Signing up to fixed line broadband and the lying sales person
- The lies continue
- Vodafone Ireland support sucks
- How bad is Vodafone Ireland fixed line home broadband
- How unprofessional is Vodafone Ireland
And let’s just add to that litany:
Last night I got a nuisance call at 00:15. This morning I called customer "care" to file a complaint. The agent, Emmit, didn’t want to do a thing. He refused to cooperate. I was told I could ask for a supervisor call back. Based on the above experience I know that never happens – it’s just a way to get the caller off of the line. When pushed, Emmit, said that supervisors only call back when they feel like it. Oh what an admission!!! I asked to file a formal complaint. I was told he;d have to put me on hold "while he gets a form". Uhuh! 5 minutes later I’m still listening to Extreme playing an awful 90’s song. How long does it take to load an application on a PC? What, was he pressing a sheet of paper from pulp or something? Your company is shocking. You’re a shame to this country.