I changed the hotel I’m staying at in Belfast for this job after the Radisson (a) refused to give me a corporate rate and (b) upped their prices by £30 a night! On the recommendation of someone from my client’s site, I’ve moved over to the Hastings/Stormont beside the government buildings that often feature on the news. It’s a decent place and charges normal rates. On the downside, the room rate does not include free broadband.
They do offer broadband via BT Openzone, a Wi-Fi "hotpoint" pay-for service. There’s a bunch of services including 1 hour, 1 week and 1 month subscriptions and an annual contract rate. For £40, I’ve gotten 4,000 minutes in a month. You get a user name and a password for that period.
Yo can subscibe via the website, by phone (during M-F business hours) or via the default webpage that opens up in your browser when you connect to the Wi-Fi network. The process is easy. just have a pen and paper handy to document the random looking username and password – they promise to SMS it out to you but I never got the text!
The Wi-Fi signal in the hotel is excellent. I’ve got a full signal in my room and in the bar where I am sitting now, waiting on a "heart attack on a plate" while downing a pint of Stella. The £40 seems steep on the face of it, but that’s just over half what I’m saving by being in this hotel instead of the overpriced Radisson.
I had my first hiccup with the service today. There was a national failure with the authentication system. I rang the helpdesk, preparing myself for a 45 minute wait to speak with an idiot (as you get with Eircom or BT Ireland). Instead, the phone was answered immediately by a well spoken rep who quickly and clearly explained the problem and gave me a free 1 hour pass to get me online while things were being repaired. Bravo!
There’s a tool you can download from their site for managing your Wi-Fi access. It has 3 profiles: Home, Office and Roaming. You can configure your security and credentials for each of these. By clicking on the corect profile, the tool reconfigures your NIC and connects to the network. The roaming profile refers to your BT Openzone account. It simply asks for and saves your username and password and then connects you. It also records your connection times so you can account for your usage.
The utility also includes a complete listing of hot spots across the globe. This can be searched quickly and conveniently by location name or by drilling down through country, city and location. BT has negotiated roaming agreements with other operators, e.g. T-Mobile so you can roam if you have a contract … though roaming charges will apply.
If you’re in need of a hotel with Internet access, don’t limit yourself to the business hotels that over charge based on their name. Consider the alternatives, get yourself a wi-fi subscription and save yourself some cash.