I recently talked about a recent batch of patching I did on a Virtual Machine Manager controlled Hyper-V cluster. When I patched and rebooted a host, all of the VM’s on the cluster became unmanageable via the VMM 2008 console with a status of “Unsupported Cluster Configuration”. I logged a call to Microsoft through IT Pro Momentum (thanks Dave!). Initially I was told the issue would be resolved in R2 but I suggested that wouldn’t help anyone who has no budget to go to R2 and that it is a rather painful issue. I’ve been told that a patch is in the works .. in fact I have access to a test version of the patch. I have no cluster I can test it on but I’m told a RTM version of the update will be released in the coming weeks, possibly in around 3-4 weeks if there are no issues.
That’s the IT Pro Momentum program in action. Thanks to Dave for enrolling me and thanks to Michelle, the engineer I’ve been working with, for listening and doing a bit of digging internally. It’s these sorts of programs and actions that make my experience working with Microsoft much more enjoyable.