KB2976884 – "Access denied error" When HVR Broker Goes Online In WS2012 or WS2012 R2 Cluster

A new KB by Microsoft covers a scenario where you get a "Access denied error" when Hyper-V Replica Broker goes online in a Windows Server 2012 or Windows Server 2012 R2 cluster.

Symptoms

Consider the following scenario:

  • You have a Windows Server 2012 R2 or Windows Server 2012 failover cluster that is in a domain, and the domain has a disjoint namespace. 
  • You set the primary Domain Name Service (DNS) suffix of the Windows Server 2012 failover cluster to the disjoint domain name.
  • You create a Hyper-V Replica Broker in the failover cluster, and then you bring the Hyper-V Replica Broker online.

In this scenario, this issue occurs, and an error message that resembles the following is logged in the cluster log:

Virtual Machine Replication Broker <Hyper-V Replica Broker BROKER>: ‘Hyper-V Replica Broker BROKER’ failed to register the service principal name: General access denied error.

The fix is included in the August 2014 update rollup.

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