I’m Getting All Touchy Feely With Windows 8

Here’s my desk as it is right now:

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From left to right:

  • My work PC: HP Elite MicroTower with Viewsonic 22” touch monitor
  • Microsoft Surface RT 32 GB with Touch keyboard/cover
  • Sony T13 touch ultrabook
  • Toshiba u920t convertible (slider) touch ultrabook

It’s a tough job but somebody has to do it.

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Sony T Series 13.3” Windows 8 Touch Ultrabook

A Sony VAIO T (T13) Series SVT13124CXS 13.3-Inch Touch Ultrabook (Silver) just arrived on my desk as part of our Windows 8 demo kit. It’s a nice ultrabook.

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The model we got has a quad core i5-3317U CPU, 4GB RAM, 10-touch point display (not just the minimum of 5), and a 500 GB hybrid drive (32 GB of which is SSD).

What I love about this machine:

  • USB 2.0 and USB 3.0
  • Full size HDMI port
  • Full size RJ45 networking port
  • Full size VGA port
  • 10 touch points which future proofs the touch
  • It’s not cluttered with default apps/programs.  There are some Sony add-ons, mainly the care stuff to maintain the machine, which is perfectly fine. And those Sony apps do update through the app store too.

Sony have sacrificed thinness to get those full size ports in there. It’s not as thin as a UX31 but it’s still ultrabook thin.  Someone who presents a lot like me will be OK with that.  That’s because there are no dongles required to connect to the typical hotel/office projector that only supports VGA … no dongles … no converters …. nothing to leave behind or lose.

Important apps like Skype and Skydrive are pre-installed. 

The touchpad supports Windows 8 gestures.  The keypad is pretty nice.  My test is to type the most common string of text that I use when working: “Windows Server 2012 Hyper-V” surprisingly enough Winking smile The keyboard is pretty nice, better than the one on my UX31 (I think most things are).

Negatives:

  • McAfee is preinstalled, but that disappeared quickly to be replaced by the default Windows Defender.
  • There isn’t TPM chip. This target market is not business, but I can see work people who travel a lot liking this machine.  It’s attractive and has that dongle-less approach which is all-too rare in the ultrabook market.
  • I’d like the screen hinge to be a tiny bit stiffer.

Overall, a nice machine IMO.  It’s got a nice spec, and comes in at a competitive price as an ultrabook.  Another machine arrive while I was setting up the Sony.  More on that later when I can pry it out of the hands of my colleagues.

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Smartglass Won’t Play Video To Your XBox From Windows 8

You’ve probably heard about Smartglass or seen the video.  You’ve followed the instructions (log in with common Live/Xbox ID on Xbox and Windows 8 device, install & configure the app), started playing a video, swiped up, hit Play To, and there’s no option for your Xbox.  Then you start searching and find the same result I did, and wonder if your Surface is broken. 

I verified that it wasn’t just the Surface, by recreating the scenario from a pristine virtual machine.

So what was wrong?  It appears that Microsoft missed an instruction:

  1. Hit Charms – Settings – PC Settings
  2. Go to Devices
  3. Add A Device, let it search.
  4. Add Xbox 360 (Digital media server)
  5. Wait for it to add & install

Now start a video on your Windows 8 machine, open the app bar (bottom), hit Play To –> XBox 360

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Microsoft Surface RT Arrives 2 Days After Order

On Monday morning, we (the company) ordered a 32 GB Surface RT (ARM processor) with touch keyboard, and an optional mini-HDMI to full HDMI adapter. Almost 48 hours later it arrived – and we didn’t expect it until next Monday.

First impressions – it’s heavier than I expected (everyone’s reaction so far – we distribute a certain market leading tablet) after handling the Samsung and Asus RT tablets. I am left to guess that the VaporMG casing is partly responsible. The device feels well in the hand, but I wouldn’t give it an edge over the other RT tablets that I’ve tried.  The kickstand is solid, but (in my opinion) doesn’t have that luxury European sound when closing, as was promoted. The screen contrast is superb, as early reviews highlighted.  Photos do look well on the device.  The keyboard does have a solid click and lock – first thing I did was wave the tablet by the keyboard to the shock of my co-workers Smile

The touch keyboard is different but it works … on a table.  I give this keyboard concept a fail in the actual on-the-lap experience (see the transformer type tablets such as Asus Vivo, HP Envy x2, Dell XPS 10, or Samsung ATIV).  That’s just my opinion.  Others disagree and prefer the non-transformer tablet approach of the Surface. The great thing is that we do have device and CPU choices with Windows 8/RT and we can still share a common app platform.

An issue is that the touch cover doesn’t close flush with the edges of the tablet; it’s a matter of time until the edges fray as the tablet is put into a bag and pulled out again.  The touch keyboard is not magnetically held closed to the tablet when you close it over. You have to hold the cover to the tablet.

As was reported elsewhere, the power cable locks on magnetically; it’s a little fiddly. There is a very dim light (not visible from angles) that indicates a solid lock and charging activity.

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Setup was painless. My colleague and myself set up user accounts.  Importantly, the device is snappy to use.  I installed Guns 4 Hire and it played well.

I kicked off a reset from Settings.  It’s been running 15 minutes and is stuck at 1%. Ah … just as I typed that % it switched to 2% progress Smile

One nice thing to see: finally MSFT is shipping a product that is not encased in inordinate amounts of solid, waste plastic.  The packaging was almost entirely cardboard, as you get with the iPad or Kindle. Bravo!  However, Amazon still keeps the lead there by using recycled materials for the packaging. I really don’t care what a box looks like when its destiny is to end up in my recycle bin.

The first person to set it up was one of our MSFT licensing experts. He logged in with his Microsoft (Live) ID and was well impressed that his contacts, photos, and social media stuff was waiting for him to use.  That’s such a winner for Windows 8/RT.

Edit: After the reset I started updating and installing. Lots of apps were installed, including one by the GAA and some rugby (6 nations and IRFU news) apps. Lots of good games on there, some work stuff like a whiteboard and Citrix receiver. And of course, Office RT was upgraded to RTM (remember that you need to “upgrade” that to Pro for business usage).

As I said, it feels nice in the hand, it ran well in my quick test (don’t bother asking me specifics because it was a quick test), and it is the Surface, the flagship device for Windows 8, and probably the first of many versions to come.

For us, it’s a demo machine. We have to promote Windows 8 as a concept and devices such as tablets are central to that.  None of the manufacturers that we distribute have launched Windows 8 tablets so we needed something that wasn’t going to promote brands run by other distributors.  Hence we bought the Surface as a demo device.

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How Will Windows 8 Enter The Business?

Quite honestly, IT departments hate change. So you can imagine how administrators are reacting to a reimagined Windows 8! There’s lots of things to consider:

Resistance is Futile

Administrators are going to resist change; I’ve no doubt. But you know what, it might be like with Windows XP. I think it was Mark Minasi (I might be wrong) who might have coined the phrase “Windows FP” (Fischer Price). Experienced admins and power users hated the way Windows in the workplace was moving stuff around and hiding complexity. Windows 9X users hated this bigger OS that appeared to be more complex.

My first end user experience with an XP deployment was an overnight install. I went in the following morning, trying to ready myself for the worst … and the users loved Windows XP.

Guess what … no BS … that’s been my experience with Windows 8.  The folks in our office who have tried it have like it.  After a recent briefing, half the attendees volunteered to be upgraded from Windows 7 to Windows 8.  Edit: they’ve been all over the new Windows 8 devices that have arrived in our office this week.  I lost track of the Toshiba u920t as it passed from desk to desk.

I’ve been using Windows 8 on a classic Windows 7 PC with non-touch since it was on TechNet. (a) The OS is faster. Using it was faster. (b) I’m almost always in the desktop, and I’ve pinned my usual tools on the task bar like I did with Windows 7.  (c) When I do anything to get a Start Menu, the Start Screen comes up and short cuts for my installed programs or Windows Store apps are there. (d) Search in Windows 8 is the best search experience I’ve had. Ever.

Since then, I have been given a design-for-Windows 7 touch (2 points) monitor, and I upgraded to Office 2013 yesterday. I very rarely touch the monitor … so touch isn’t required.  And there’s little things in Office 2013 that I love, such as calendar peek, and the speed of it.

I think employees will not resist Windows 8. They’ve been using alternative OSs for the last 5 years (Android and IOS). My number one rule is that users are stupid, but I think Windows 8 will be a popular option if they get to try it.

XP End Of Life

Since 2001, Windows XP gone on to become the biggest competitor to Vista, Windows 7, and now Windows 8.  XP still has around 50% of the market.  But XPs day’s are numbered; it is in extended support now (no bug fixes, no new software from Microsoft, only security fixes) and that ends in April 2014. There is zero chance of an extension like what happened with Windows NT.  Back then, NT was vNow – 2, with very little adoption of Windows 2000 Workstation.  XP is vNow – 3, with Windows 7 making a nice dent in the enterprise in the last 2 years.  The EOL of XP should be no surprise; MSFT has been talking to partners and enterprises about this since extended support started.

That’s the market that partners will target. While those who have started introducing Windows 7 will continue down that road, there are a large percentage of customers who have made no move.  Windows 8 offers everything that Windows 7 did, but more.

Windows 8 Enterprise

There are certain things in Windows 8 Enterprise that may be appealing.  The biggest draw in Enterprise in the past was BitLocker, but that’s now in the Pro edition too.  DirectAccess was a nice concept but too messy.  Not the alternative to VPN is 3-clicks away in Windows Server 2012 and it doesn’t require Forefront UAG to do IPv6 to IPv4 conversion.  Windows 8 Direct Access also runs a lot better and can connect with the closest responding of multiple administrator assigned DA gateways.  There’s other stuff in there too that can improve security and administration.  And don’t forget the massively improved VDI experience too that Windows 8 offers (with touch support for your tablet clients!) – Windows 8 Enterprise clients do not need additional VDA licensing.

Tablets

You can’t deny it; the iPad has appeared in the business. I speak mainly to SMEs in Ireland, and lots of iPads are used by people in the audience to stay connected or to take notes. We’ve seen stories of thousands of iPads being bought by corporations.  Whether they’re being brought in and being used by users (BYOD), either approved or not, or they’re being supplied by IT, the tablet is here. It might be a companion device for the most part, but the iPad is here.

Windows 8 (x86/x64) and Windows RT (ARM – Windows Store apps only – will be possible to side load via Windows Intune) is Microsoft’s response. MinWin made it possible for these devices to work really well with Windows 8.  If you want the iPad alternative then maybe you get a Windows RT device such as the Surface or similar.  If you want a machine you can deploy a Windows 8 image to, make a domain member, and install Outlook on, then you go for one or the PC/Pro models that run Windows 8 Pro, such as the Samsung ATIV Smart PC or similar.  You can get them with cover keyboards, no keyboards, detachable laptop style keyboards with batteries, or even permanently attached keyboards (Lenovo Yoga).  You can get them with TPM chips for managed BitLocker storage encryption.  You can get them with USB slots to enable BYOD devices to boot up with a company supplied Windows 8 Enterprise on a supported USB 3.0 storage device.

To put it simply, you can buy the classic consumer tablet with Windows RT, or you can buy/enable a pro style device that is business ready without making huge changes/additions to your PC management systems.

Software Developers

Quite honestly, I think these are the guys who will make the biggest impact on Windows 8 being adopted by mid/large businesses. If I have Windows XP/7 PCs and IOS tablets, then I need an LOB client app to be developed and tested 2 times for the 2 very different platforms. But if I have Windows 8 PCs and Windows 8/RT tablets I can go 2 ways:

  • Develop a Windows Store App (side load via Windows Intune to keep it private) for all devices including Windows 8 devices and Windows RT tablets
  • Develop a classic program for all Windows 8 Pro/Enterprise PCs and tablets

I’m no phone dev, but I’m told that porting a Windows Store app to Windows Phone 8 is not that big a deal. On the other hand, I’m told that developing for IOS is nasty.

I’ve seen LOB app devs drive SharePoint, SQL Server, and Office sales.  1 critical app to a business can drive a change to the common desktop platform, no matter what IT thinks of it.  That’s my bet right now – a new app to work on all platforms can be the way to drive Windows 8 deployment.

See what Gartner thinks.  Business Insider has more on the topic.

 

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Even The Company That Allegedly Killed Metro Has Poor Selection Of Windows 8 Stock

I blogged just over a week ago about my disappointing experience in Irish retailers on the opening day for Windows 8. In summary, the manufacturers did not supply stock and missed a huge opportunity. And Surface is available in the UK (and some other countries too), but only to those who pay from UK addresses.  So there was no Windows 8 tablet for me!

I was speaking at E2EVC in Hamburg, Germany, and a few of us nerdy types decided to go over to Saturn, a very large electronics chain, that is similar to Currys in the UK. Oh, Saturn is a part of the Metro family. the brand that some allege is responsible for the death of the Metro brand in Windows 8 and Windows phone.

The basement was where all the computers were.  Dozens and dozens of laptops, apparently in any old random order.  Most of them running Windows 7.  A few ran Windows 8 but none had touch that we could find.  A few (not many) had gesture pads.  And then we found a helpful sales assistant who showed us an Asus Vivo RT tablet.  We had a go.  To me, it seemed thinner than lighter than the old-new iPad (v3).  The price? 729 Euros including the battery/keyboard.  That’s $1,000 USD.  They only had a few in stock.  In fact, a delegate to E2EVC bought their last one.  This is it in my hands:

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The keyboard was much nicer than I expected, similar to the Toshiba or Samsung ultrabooks, and much better than the Asus UX31 keyboard.  Note that Misco.ie (and UK) and Alternate.nl appeared to have stock of this tablet (not sure about keyboard SKU) when last I looked.

Myself: I ordered the Samsung ATIV Smart PC.  When it came down to it I had to have a transformer type as above where the tablet detaches.  I decided that Windows RT is not for me.  I watch a lot of video while travelling and the inability to install Silverlight or codecs would kill it for me.  When names like NFL Gamepass and VLC join Netflix then maybe … but not for a few years because my Samsung should arrive in the office on the 16th.

For work, we needed a tablet to demo.  None of the manufacturers that we distribute have produced a Windows 8 tablet of any kind.  An Asus was out of the option.  So were Samsung (and too late for an event we’re going).  Microsoft Surface would be inoffensive because no one distributes them.  But where to get one?

Thomas Maurer (MVP) to the rescue.  He lives in Switzerland and ordered one from MSFT Germany’s store.  In fact, it was delivered today, 7 days after ordering it.  We checked at the office and we ordered one this morning.  Two things:

  • German keyboards are different to UK/IE (I think Dutch is similar to ours) ones.  They swap their Y and Z and therefore are QWERTZ instead of QWERTY.
  • You allegedly can change the language of Windows 8 and Windows RT.  In fact I think you’re asked what language you want when you run the mini-setup wizard on the first boot up or reset.

We won’t care too much about the keyboard.  This is a demo machine.

So that’s the story.  You can get a Windows 8 tablet but it’s not as easy as it should be.  And the company that allegedly killed Metro has sweet FA Windows 8 stock on their messy shelves.  That same company sells iPads via vending machines in airports too (559 Euros for the new-old 16GB Retina model).

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Build 2012 – Notes From The Keynote Stream

I am not a Build. It sold out in minutes and I wasn’t quick enough Sad smile Let’s find out if everyone there is getting a free WP8 handset and/or Surface.

Out comes Steve Ballmer and his pink themed WP8 advert.  In just the last 3 days, 4 million Windows 8 upgrades have been sold – this is not the misleading Software Assurance number.  Stevo wants to show us Windows 8 on Windows 8 generation hardware. Oh if only these tablets and touch laptops were available in the stores

He demos Windows 8 on the 82” Windows “Slate”, Perceptive Pixel touch TV. Nothing new – the same keynote demos as always. Once again, Acer is highlighted. Shouting about Surface ruining life for partners really pays off Smile

And a while later Steve Guggenheimer DPE comes out. Hmm, Xbox (for PC) gaming controller plugged into USB port in a Surface and used to play a game. Lots of other stuff we’ve either seen or heard many times before.  I would not have highlighted the ESPN app at all.  It’s the same boring screen of squares and is nothing special – in fact, it’s pretty dreadful.  Plenty of nicer apps out there, such as Netflix.

Steve B is back. Twitter bringing an official app to Windows 8, along with SAP and DropBox. The big names are coming. 400,000,000 devices will be sold with Windows 8 in the next year if PC sales were to stay flat.  More marketing coming, including for Surface.  MSFT has to do that – the h/w partners have let the side down and MSFT has to pick up the device slack IMO. 

Every Build Attendee will get 100 GB Skydrive storage for free, a Surface RT (as expected). Bast*rds!

Phone stuff after that *tunes out*

It’s Clear Now Why Microsoft Released Surface

September 2011: Microsoft announced Windows 8 at the Build conference, with the intended audience being software developers and hardware manufacturers. Software developers were a little slow at getting on board, but the flow of apps in the Windows Store has increased. There might be an unfortunate number of Pong and Hangman games, but there are a few gems in there too. I suspect that Build was not the first time that the major OEMs saw Windows 8. Correction: I know it wasn’t Winking smile

So why on earth is there no Windows 8 tablet (Windows RT or Windows 8) stock from any Microsoft hardware partner out there to be found?  Amazon (USA/UK) has nothing.  Best Buy appears to have nothing.  Laptops Direct isn’t shipping stock until November 27th, a full month after GA/announcement. Dell isn’t shipping the XPS 10 until December 5th.

You can buy Windows 8 online or in a store. You can buy nice big chunky Windows 7 laptops in stores that are Windows 8 logo/installed.  Only Sony appears to have a touch Ultrabook in the shops at the moment. There are no shortage of AiOs in the stores but people want tablets and light laptops now.

Where the hell are the devices that people want (tablets)? After all, Microsoft is a devices and services company now.

The market thinks that maybe Microsoft came up with the Surface to be a flagship product, something to show the OEMs that devices could be designed and be different from the normal Android device.  I used to think that too.  I suspect that Microsoft saw the OEMs dragging their knuckles last year and decided to act so they would have a product on the market when Windows 8 was launched. 

Imagine: Windows 8 launches as a device OS and there are no devices on the market. And that’s exactly what’s happened for most of the world because Surface is only available to purchase in a few countries (not that different to Apple’s original release of the iPad) – you have to be able to pay with a credit card addresses in those countries.

Meanwhile, Apple are releasing new ranges of iPad on Friday I believe. Sure, there might be the usual shortage of supply, but they’ll still have devices out there across the world, and they’ll sell bucket loads of the iPad Mini while the Microsoft partner stock will be somewhere on a steamboat between “here” and Taiwan/China.  Microsoft did a great job in building up momentum, but the hardware partners have completely let the side down, letting customers walk into stores looking for Windows 8 devices and only finding Android or iPad.

Note: Microsoft subsidiary staff really need to stop talking and selling the Surface. It just isn’t available in the majority of the countries where it is being promoted, and they’re wasting oxygen because the partner stock isn’t there either. Save your powder until there is something to sell.

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Windows 8 – You Can’t Have Your Cake And Eat It

I took a tour of retail outlets in Ireland this morning to see what splash Windows 8 had made.  And when I got back to the office, I found that Microsoft had sent us a batch of cup cakes to celebrate:

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So what sort of splash has Windows 8 made?  I visited 4 outlets, 2 from ChainA and 2 from ChainB.  The two chains always build in the same business parks so that made it easy.

In my local retail park, ChainA got me really down.  They had 20-30 laptops there, almost all being big classic Windows 7 devices, the stereo typical thing that the iPad and Macbook have been crushing lately.  They had 3 Windows 8 models on sale: 2 Lenovos and a Tosh ultrabook.  None had touch at all. 

Next door, ChainB was stocking mostly Windows 8 product.  Any remaining Windows 7 product was marked for clearance.  They’d been clever, pricing their product to clear so they would be competitive after the GA of Windows 8.  The Lenovo 27” AiO was there *drools*.  Forget the Dell One AiO.  The Lenovo is beautiful and impressive.  You have not live until you have done a 27” pinch zoom in Maps to go from continent level to neighbourhood detail. 

They also had a Sony T13 Ultrabook with touch.  I’m considering this as my Asus UX31 replacement … cos we are Sony distributors and I can buy from stock Smile  The Sony slider was there too. 

Here I chatted with a part-time trainee sales guy who was a student.  I showed him how, using Windows 8 devices he could take notes in OneNote and run the camera app to record a lecture in class.  His eyes opened and that’s when he revealed that he has Dyslexia and has trouble taking notes.  Windows 8 side-by-side apps to the rescue – and I am not doing hyperbole here.  I wonder if MSFT considered this when they demonstrated the student scenario at the Surface launch.

Off to Dublin to visit 2 headline outlets for ChainA and Chain B where Microsoft Ireland had brought the press this morning.  There was a Microsoft presence here to do customer demonstrations.

In ChainB, they continued to have lots of Windows 8 stock as in the rural outlet.  They also had a mix of classic laptops (no touch) running Windows 8 in all sizes, some of which had the larger gesture (touch) pads with Windows 8 gesture support.  Asus and Samsung ultrabooks on hand did not have touch/gesture support.  The funny moment was when a customer came in and asked a sales guy if they had sold out of Surfaces; Surface is only in Microsoft stores (they only exist in the USA at the moment) and in select Microsoft Online Stores. The UK online store will not accept Irish billing addresses – we tried in the office.

EDIT: This outlet of ChainB opened for 2 hours at midnight last night.  They did a full day’s business in those 2 hours and considered it worthwhile.  I was surprised but happy.

Back in ChainA, and about 25% of this headline outlet’s stock was Windows 8, but not one of them was touch enabled. 

Who’s to blame?  It appears that the manufacturer’s let the side down.  I know that certain stock has not made it to Ireland, and I’ve just heard that even the UK (considered one of the major Microsoft markets) is undersupplied.  The demand is there – the shops were active when they opened the doors and I can hear our sales people on the floor dealing with retail outlets around the country.  Windows 8 is trending on Twitter.  The online media are talking about Microsoft and Windows 8 devices.  The radio in Ireland is talking about Microsoft, Windows 8, new devices, and their 27th anniversary on this island (including that part of Windows 8 was developed a few KMs from where I’m sitting).  And some big names in Ireland, such as the GAA (our biggest sports organisation with a very nice multimedia app), the Irish Times, etc, had apps published in the store in the last few days.

Here is the most depressing thing: there is not one Windows 8 tablet for sale in the country.  So Time Square might have been buzzing last night, but in my personal opinion (and I am not speaking for my employers), the manufacturers let the side down and missed out on a lot of momentum this morning.  That’s what I heard from them – and I know we can’t blame the channel.

Maybe stock will start coming in next week, maybe next month.  I’ll post something when it does.

On a positive note: go find a Lenovo 27” AiO and do a 27 inch pinch zoom on a Windows 8 app Smile

EDIT: Dell Ireland is accepting orders for the XPS 10 Windows RT tablet – my preferred option because of the rigid keyboard. 

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