{"id":19792,"date":"2016-07-26T12:57:29","date_gmt":"2016-07-26T11:57:29","guid":{"rendered":"https:\/\/aidanfinn.com\/?p=19792"},"modified":"2016-07-26T12:59:36","modified_gmt":"2016-07-26T11:59:36","slug":"installing-azure-backup-server-dpm-agent-leads-to-0x80990a2b-error","status":"publish","type":"post","link":"https:\/\/aidanfinn.com\/?p=19792","title":{"rendered":"Installing Azure Backup Server (DPM) Agent Leads To 0x80990a2b Error"},"content":{"rendered":"

This post explains how to solve an issue where installing the Azure Backup Server or DPM agent to a machine fails with a 0x80990a2b error.<\/p>\n

I was asked to deploy Azure Backup to backup content on PCs in the office (organized admins \u2013> that\u2019s another story). I decided to test with my Windows 10 PC. I logged onto our Azure Backup server, and used the GUI to deploy the agent and it failed:<\/p>\n

Install protection agent on <Machine Name> failed:<\/p>\n

Error 347: An error occurred when the agent operation attempted to create the DPM Agent Coordinator service on <Machine Name>.<\/p>\n

Error details: Unknown error (0x80990a2b)<\/p>\n

Recommended action: Verify that the Agent Coordinator service on <Machine Name> is responding, if it is present. Review the error details, take the appropriate action, and then retry the agent operation.<\/p><\/blockquote>\n

I searched my services for something called DPM Agent Coordinator and found nothing. The DPM community is full of stories about Windows Firewall causing issues \u2013 I tried to disable it but it made no difference. And the 0x80990a2b error wasn\u2019t appearing in my search results.<\/p>\n

Next I decided to try a manual installation on my PC. That failed with the same error, but this time there was a clue:<\/p>\n

\"image\"<\/a><\/p>\n

There is a log file for the installation. I opened the log and started reading. There was the error about not being able to initialize something called an AC (Agent Coordinator). I was getting frustrated but kept reading.<\/p>\n

\"image\"<\/a><\/p>\n

Ah!<\/p>\n

WARNING\u00a0\u00a0\u00a0 Failed: Hr: = [0x80990a2b] : MARS agent found. Cannot install Microsoft Azure Backup Agent<\/p><\/blockquote>\n

Now was exactly when I remembered that I had been backing up my OneDrive using the Azure Backup MARS agent. I remove the agent, cleaned up the backup, and re-ran the original agent deployment from the Azure Backup Server GUI. The agent installed perfectly and was added to the protection group.<\/p>\n

Technorati Tags: Azure Backup<\/a>,Azure<\/a>,Backup<\/a>,DPM<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"

This post explains how to solve an issue where installing the Azure Backup Server or DPM agent to a machine fails with a 0x80990a2b error. I was asked to deploy Azure Backup to backup content on PCs in the office (organized admins \u2013> that\u2019s another story). I decided to test with my Windows 10 PC. … Continue reading “Installing Azure Backup Server (DPM) Agent Leads To 0x80990a2b Error”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":19118,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[5],"tags":[170,148,55,175],"class_list":["post-19792","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-azure","tag-azure","tag-azure-backup","tag-backup","tag-dpm"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t