{"id":14502,"date":"2013-04-30T13:00:00","date_gmt":"2013-04-30T12:00:00","guid":{"rendered":"https:\/\/aidanfinn.com\/?p=14502"},"modified":"2013-04-30T13:00:00","modified_gmt":"2013-04-30T12:00:00","slug":"understanding-hyper-v-error-messages","status":"publish","type":"post","link":"https:\/\/aidanfinn.com\/?p=14502","title":{"rendered":"Understanding Hyper-V Error Messages"},"content":{"rendered":"<p>Ever been confronted by a Hyper-V error box like this?<\/p>\n<p><a href=\"https:\/\/aidanfinn.com\/wp-content\/uploads\/2013\/04\/image7.png\"><img loading=\"lazy\" decoding=\"async\" style=\"background-image: none; float: none; padding-top: 0px; padding-left: 0px; margin-left: auto; display: block; padding-right: 0px; margin-right: auto; border-width: 0px;\" title=\"image\" src=\"https:\/\/aidanfinn.com\/wp-content\/uploads\/2013\/04\/image_thumb6.png\" border=\"0\" alt=\"image\" width=\"404\" height=\"252\" \/><\/a><\/p>\n<p>This one isn\u2019t a great example because the error is pretty clear.\u00a0 But the above error box illustrates the sort of information that is returned from the management layers of the Hyper-V management OS (which runs in the parent partition).\u00a0 What does it all mean?\u00a0 Where does it come from?<\/p>\n<p><strong><span style=\"text-decoration: underline;\">Understanding Hyper-V Management<\/span><\/strong><\/p>\n<p>Take a wander over to <a href=\"http:\/\/msdn.microsoft.com\/en-us\/library\/cc768520(v=bts.10).aspx\" target=\"_blank\">MSDN<\/a> to re-familiarise yourself with Hyper-V\u2019s architecture.\u00a0 It\u2019s always good to revisit and refresh yourself with how Hyper-V works because this information can make troubleshooting much easier.<\/p>\n<p><a href=\"http:\/\/msdn.microsoft.com\/en-us\/library\/cc768520(v=bts.10).aspx\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" style=\"float: none; margin-left: auto; display: block; margin-right: auto;\" src=\"http:\/\/i.msdn.microsoft.com\/dynimg\/IC194739.gif\" alt=\"\" width=\"500\" height=\"316\" \/><\/a><\/p>\n<p>See what the page calls the root partition?\u00a0 That\u2019s actually the parent partition, where you\u2019ve installed the host\u2019s OS, which then became the management OS when:<\/p>\n<ol>\n<li>You enabled Hyper-V<\/li>\n<li>The physical machine rebooted<\/li>\n<li>The type 1 hypervisor slipped itself in between Windows Server and the hardware<\/li>\n<\/ol>\n<p>Let\u2019s focus on 3 pieces that run in User Mode in the management OS:<\/p>\n<ul>\n<li>WMI: Everything that you do to manage Hyper-V <em>should<\/em> go through the Hyper-V WMI.\u00a0 All the MSFT tools do this: Hyper-V Manager, Failover Cluster Manager, PowerShell, and VMM.\u00a0 3rd party tools should do the same.\u00a0 Doing otherwise can \u2026 cause issues.\u00a0 WMI is the interface to managing Hyper-V and the VMs on the host.<\/li>\n<li>VMMS: The Virtual Machine Management Service \u2026 manages Hyper-V.<\/li>\n<li>VMWP: There is one Virtual Machine Worker Process for each running virtual machine.\u00a0 It\u2019s a small process called VMWP.EXE.\u00a0 It\u2019s involved with all sorts of things for managing the VM: taking part in Live Migration, managing the state transitions of the VM (start, stop, shutdown, etc), Dynamic Memory, and so on.<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">Event Logs<\/span><\/strong><\/p>\n<p>Each module produces its own information and logs it in the Windows event logs.\u00a0 Open up event viewer and browse to Applications And Service Logs &gt; Microsoft &gt; Windows and you can see a series of folders for Hyper-V components:<\/p>\n<ul>\n<li>Hyper-V-Config<\/li>\n<li>Hyper-V-High-Availability<\/li>\n<li>Hyper-V-Hypervisor<\/li>\n<li>Hyper-V-Integration<\/li>\n<li>Hyper-V-SynthFC<\/li>\n<li>Hyper-V-SynthNic<\/li>\n<li>Hyper-V-SynthStor<\/li>\n<li>Hyper-V-VID<\/li>\n<li>Hyper-V-<strong><span style=\"text-decoration: underline;\">VMMS<\/span><\/strong><\/li>\n<li>Hyper-V-<strong><span style=\"text-decoration: underline;\">Worker<\/span><\/strong><\/li>\n<\/ul>\n<p>Ben Armstrong <a href=\"http:\/\/twitter.com\/VirtualPCGuy\" target=\"_blank\">(@VirtualPCGuy<\/a>) <a href=\"http:\/\/blogs.msdn.com\/b\/virtual_pc_guy\/archive\/2009\/02\/02\/looking-at-the-hyper-v-event-log.aspx\" target=\"_blank\">blogged<\/a> about these back in 2009.\u00a0 You\u2019ll notice some changes in WS2012 since then, such as the addition of a log for virtual Fibre Channel events (Hyper-V-SynthFC).<\/p>\n<p>As Ben notes, Hyper-V-VMMS is the place to start looking when there\u2019s a problem with Hyper-V.\u00a0 It gives us the WMI interface into Hyper-V.\u00a0 And Hyper-V-Worker is a good place to look if you\u2019re troubleshooting anything to do with the responsibilities of a Worker Process.<\/p>\n<p><strong><span style=\"text-decoration: underline;\">Understanding The Error<\/span><\/strong><\/p>\n<p>What you see in the error box is an accumulation of information from several sources.\u00a0 In fact, you\u2019ll find some of this text in the event logs.\u00a0 To demonstrate this, I have:<\/p>\n<ul>\n<li>Created a virtual machine with a VHDX file<\/li>\n<li>Deleted the VHDX file<\/li>\n<li>Attempted to start the virtual machine<\/li>\n<\/ul>\n<p>Below, I have expanded the resulting error to see much more information:<\/p>\n<p><a href=\"https:\/\/aidanfinn.com\/wp-content\/uploads\/2013\/04\/image8.png\"><img loading=\"lazy\" decoding=\"async\" style=\"background-image: none; float: none; padding-top: 0px; padding-left: 0px; margin-left: auto; display: block; padding-right: 0px; margin-right: auto; border-width: 0px;\" title=\"image\" src=\"https:\/\/aidanfinn.com\/wp-content\/uploads\/2013\/04\/image_thumb7.png\" border=\"0\" alt=\"image\" width=\"404\" height=\"420\" \/><\/a><\/p>\n<p>Let\u2019s start with the text blocks that are highlighted in red, working our way from the bottom one to the top.\u00a0 These are errors related to the VMWP-managed state transition of the VM.\u00a0 As a result, these text blocks are errors that are logged by the Worker Process in Hyper-V-Worker.<\/p>\n<p>The bottom error, which was the first to be logged by the VMWP, is here:<\/p>\n<p><a href=\"https:\/\/aidanfinn.com\/wp-content\/uploads\/2013\/04\/image9.png\"><img loading=\"lazy\" decoding=\"async\" style=\"background-image: none; float: none; padding-top: 0px; padding-left: 0px; margin-left: auto; display: block; padding-right: 0px; margin-right: auto; border-width: 0px;\" title=\"image\" src=\"https:\/\/aidanfinn.com\/wp-content\/uploads\/2013\/04\/image_thumb8.png\" border=\"0\" alt=\"image\" width=\"404\" height=\"224\" \/><\/a><\/p>\n<p>Note that the text is identical.\u00a0 This continues with the subsequent VMWP text blocks &amp; error log entries:<\/p>\n<p><a href=\"https:\/\/aidanfinn.com\/wp-content\/uploads\/2013\/04\/image10.png\"><img loading=\"lazy\" decoding=\"async\" style=\"background-image: none; float: none; padding-top: 0px; padding-left: 0px; margin-left: auto; display: block; padding-right: 0px; margin-right: auto; border-width: 0px;\" title=\"image\" src=\"https:\/\/aidanfinn.com\/wp-content\/uploads\/2013\/04\/image_thumb9.png\" border=\"0\" alt=\"image\" width=\"404\" height=\"219\" \/><\/a><\/p>\n<p>And again:<\/p>\n<p><a href=\"https:\/\/aidanfinn.com\/wp-content\/uploads\/2013\/04\/image11.png\"><img loading=\"lazy\" decoding=\"async\" style=\"background-image: none; float: none; padding-top: 0px; padding-left: 0px; margin-left: auto; display: block; padding-right: 0px; margin-right: auto; border-width: 0px;\" title=\"image\" src=\"https:\/\/aidanfinn.com\/wp-content\/uploads\/2013\/04\/image_thumb10.png\" border=\"0\" alt=\"image\" width=\"404\" height=\"224\" \/><\/a><\/p>\n<p>Now onto the text block that I\u2019ve highlighted in green.\u00a0 That you can find in the Hyper-V-VMMS log:<\/p>\n<p><a href=\"https:\/\/aidanfinn.com\/wp-content\/uploads\/2013\/04\/image12.png\"><img loading=\"lazy\" decoding=\"async\" style=\"background-image: none; float: none; padding-top: 0px; padding-left: 0px; margin-left: auto; display: block; padding-right: 0px; margin-right: auto; border-width: 0px;\" title=\"image\" src=\"https:\/\/aidanfinn.com\/wp-content\/uploads\/2013\/04\/image_thumb11.png\" border=\"0\" alt=\"image\" width=\"404\" height=\"221\" \/><\/a><\/p>\n<p>Read from top to bottom, the story is:<\/p>\n<ul>\n<li>The virtual machine could not start<\/li>\n<li>The IDE controller had a problem<\/li>\n<li>The VHDX file could not be found<\/li>\n<li>The folder that the VHDX is supposed to be in is OK, but Hyper-V could not find the specified file<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">The Lessons To Learn<\/span><\/strong><\/p>\n<p>There are 3 things to pick up from this post:<\/p>\n<ol>\n<li>Get <a href=\"http:\/\/msdn.microsoft.com\/en-us\/library\/cc768520(v=bts.10).aspx\" target=\"_blank\">familiar<\/a> with Hyper-V\u2019s architecture.\u00a0 I\u2019d expect a mechanic to know how an engine works, so a Hyper-V engineer should understand at least the basics of this subject.<\/li>\n<li>Understand that the error dialog presents information from various modules involved in the requested action.<\/li>\n<li>When confused, the Hyper-V-VMMS log is a pretty good place to start digging for treasure.<\/li>\n<\/ol>\n<div>You can learn more about Windows Server 2012 Hyper-V from the book, Windows Server 2012 Hyper-V Installation And Configuration Guide:<\/div>\n<ul>\n<li><a onclick=\"javascript:_gaq.push(['_trackEvent','outbound-article','http:\/\/www.amazon.com']);\" href=\"http:\/\/www.amazon.com\/Windows-Server-Hyper-V-Installation-Configuration\/dp\/1118486498%3FSubscriptionId%3DAKIAIJ5WNI7ZSH7W4OXA%26tag%3Dafm0c-20%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D1118486498\">Amazon.com<\/a><\/li>\n<li><a onclick=\"javascript:_gaq.push(['_trackEvent','outbound-article','http:\/\/www.amazon.co.uk']);\" href=\"http:\/\/www.amazon.co.uk\/gp\/product\/1118486498\/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;camp=1634&amp;creative=6738&amp;creativeASIN=1118486498&amp;linkCode=as2&amp;tag=aidfin-21\">Amazon.co.uk<\/a><\/li>\n<li><a onclick=\"javascript:_gaq.push(['_trackEvent','outbound-article','http:\/\/www.amazon.de']);\" href=\"http:\/\/www.amazon.de\/gp\/product\/1118486498?ie=UTF8&amp;camp=1638&amp;creativeASIN=1118486498&amp;linkCode=xm2&amp;tag=aidfin0f-21\">Amazon.de<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<div id=\"scid:0767317B-992E-4b12-91E0-4F059A8CECA8:41b5ca1e-1e3e-495d-a8a4-f384506e335a\" class=\"wlWriterEditableSmartContent\" style=\"float: none; margin: 0px; display: inline; padding: 0px;\">Technorati Tags: <a rel=\"tag\" href=\"http:\/\/technorati.com\/tags\/Windows+Server+2012\">Windows Server 2012<\/a>,<a rel=\"tag\" href=\"http:\/\/technorati.com\/tags\/Hyper-V\">Hyper-V<\/a>,<a rel=\"tag\" href=\"http:\/\/technorati.com\/tags\/Virtualisation\">Virtualisation<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ever been confronted by a Hyper-V error box like this? This one isn\u2019t a great example because the error is pretty clear.\u00a0 But the above error box illustrates the sort of information that is returned from the management layers of the Hyper-V management OS (which runs in the parent partition).\u00a0 What does it all mean?\u00a0 &hellip; <a href=\"https:\/\/aidanfinn.com\/?p=14502\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Understanding Hyper-V Error Messages&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_wpcom_ai_launchpad_first_post":false,"footnotes":""},"categories":[20],"tags":[181,195,118],"class_list":["post-14502","post","type-post","status-publish","format-standard","hentry","category-hyper-v","tag-hyper-v","tag-virtualisation","tag-windows-server-2012"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.5 - aioseo.com -->\n\t<meta name=\"description\" content=\"Ever been confronted by a Hyper-V error box like this? 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